FAQ's

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For the Arctic Air™ instruction manual, please click here.

How does Arctic Air work?

Arctic Air is a portable personal evaporative cooling device that not only cools but also humidifies and purifies the air around you. Simply fill the water tank and plug it in. Within 2-3 minutes the filter will absorb the water. Then when the air circulates through the pads, the water evaporates, which makes the air cool down while becoming saturated with water, creating the most ideal thermal conditions for you.

What is the difference between Artic Air and other cooling devices?

Arctic Air uses 100 times less energy than standard plug in window units and central air system systems. It is personalized temperature control where you need it, which will clearly have a positive effect on your electricity bill.

What does the degree of cooling depend on?

The degree of cooling depends on three factors: the outside air temperature, the air humidity, and the device settings you choose. Arctic Air works based on the evaporation process. The higher the temperature and the lower the humidity, the more actively evaporation occurs, and, therefore, the stronger the cooling effect.

By adjusting the settings, you can choose the most comfortable thermal conditions for you.

How much does Arctic Air reduce the temperature?

The change in temperature depends on external conditions and the device’s power. In high-humidity regions, the difference will be far greater than in dry and hot regions.

What size area will it cool?

Arctic Air’s cooling zone is 45 sq ft. It is designed for small areas. It will help you create the most comfortable conditions at your workplace or recreational space.

How much noise does Arctic Air make?

Arctic Air is practically silent! It is no louder than your computer’s cooling fan!

How do I know when I need to replace the filter?

You need to replace the cartridge every 3-6 months, depending on usage. There is no indication system that notifies you when the filter should be replaced.

Is this offer available in stores?

No, this offer is not available in stores.

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This offer is covered by our 60-Day Money Back Guarantee. Sales tax will be applied to orders from NV and NJ. A $1 web service fee will be added to each order. Non-continental U.S. orders please add an additional $5.99 shipping surcharge.

For customer service please call 800-205-3001 or email us at Arcticair@rephelpdesk.com .To check the status of your order, please click here.

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